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Contact Fernbank Care Home
If you wish to ask any questions, then please feel free to write to our care home at the following address:
Fernbank Care Home
346 Heysham Road,
Heysham,
Morecambe,
Lancashire,
LA3 2BW
If you wish to send us an e-Mail, then please send it to the following address:
If you have a complaint, it should be made directly to the person in charge, and we will deal with it immediately.
Written complaints should be made using our ISO 'Opportunity for Improvement' forms available on each suite.
These forms are dealt with by a Management Representative within 24 hours.
If you are not satisfied with our response to your complaint, then you may then complain to the National Care Standards on 01772 730100 direct.
A copy of our statement of purpose containing our latest NCSC Inspection Report is available on each suite.